Which statement is true about soft wax versus hard wax?

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The thing this question tests is how the removal method and adhesion differences between soft wax and hard wax impact how hair behaves during removal. Soft wax, applied thin and removed with a strip, tends to grip both hair and surrounding skin. When the strip is yanked away, the skin stretches and the hair can be pulled at slight angles, causing more bending or distortion of the hair shaft. Hard wax, on the other hand, is applied and allowed to harden, then pulled off without a strip. It adheres more to the hair and less to the skin, so the removal tends to pull the hair out more directly with less skin movement—leading to less distortion.

So soft wax distorts the hair more than hard wax, making that statement the best choice.